Gymnastics. Music. Art. Camps. Private lessons. Playgroups. Birthday Parties. Playtime.

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  • New York City
  • Westchester


Office Manager

Jodi’s Gym, a children’s gymnastics, enrichment & party facility is seeking candidates to join our customer service/front office team.  The Office Manager will be responsible for creating a positive member experience by providing a superior level of customer service to Jodi’s Gym members, prospective members and guests. Team members will work closely with senior management, earn competitive compensation and contribute significantly to Jodi’s Gym growth.

Job description


  • Oversee daily operations of front office (i.e. registration, scheduling make up & trial classes booking parties.)
  • Directly supervise front office team members
  • Set up & implement sale systems for existing and prospective members.
  • Build rapport and positive relationships with prospective members and current members (adults & children.)
  • Communicate clearly with management.
  • Prepare, oversee and ensure a positive party experience for party host and their guests.
  • Sell Jodi’s Gym programs to existing and new members.
  • Educate guests about Jodi’s Gym programs and parties.
  • Greet members, prospective members and guests while providing exceptional customer service.
  • Respond to member questions and concerns in a timely, positive and professional manner.
  • Answer phones in a positive & friendly manner.
  • Train new office team members.
  • Take prospective members on tours.
  • Increase customer retention.
  • Facilitate needed updates to member’s accounts.
  • Assist in maintaining the neatness, safety, organization and cleanliness of the facility.
  • Ensure brand quality and standards.
  • Execute new ideas for building enrollment.
  • Create & maintain flyers, posters and media.
  • Create & manage email marketing, website updates and social media (facebook, Instagram, Twitter).
  • Assist with payroll & accounts payable.
  • Assist in building partnerships.
  • Attend at least two fairs/community events representing Jodi’s Gym per year.


Knowledge, Skills, Abilities

  • Excellent written and verbal communication skills
  • Personal passion for health and fitness
  • Excellent problem solver when managing emergency, at the moment situations as well as long term situations that need a solution.
  • Ability to multitask (i.e. greet customer, answer the phone, and respond to a child at the same time)
  • Belief in exemplary customer service
  • Enthusiastic, energetic, personable and friendly disposition
  • Strong listener with the ability to problem solve
  • Computer skills including Microsoft Word, PowerPoint & Excel
  • Experience in email marketing & social media platforms
  • Ability to quickly learn & be proficient in our customer management system
  • Maintain site standards, including, but not limited to: cleaning and moving light equipment (must be able to lift a minimum of 30 lbs. and move play equipment.)
  • Knowledge in graphic design a plus
  • CPR & First Aid certified and background checked.


  • Minimum 3 years experience in a similar industry (i.e., school, children’s fitness/activity center, camp, hotel, adult fitness facility)


  • Minimum: bachelor’s degree


Full time position; Tues thru Sat

Jodi’s Gym Culture Code

A group of peers who….

  • Believes in the values of health & fitness.
  • Are on a mission to provide quality children’s programming.
  • Are personable, warm and have a good sense of humor.
  • Are responsible and confident decision makers.
  • Thrive on the magic of childhood and are excited to be part of it on a daily basis.
  • Believes that safety for everyone under our roof is our most important priority.
  • Values and delivers exceptional customer service.

To apply

Send cover letter and resume to Keri Patterson at hrnyc@jodisgym.com

Gymnastics & Birthday Party Teachers

Join our amazing team and make a difference!

We are seeking experienced & enthusiastic individuals who want to teach in a fun, safe, positive and caring environment.

Qualified candidates must be team-oriented, love working with kids and energetic.  A background in gymnastics, dance, child development or education is a must.  We offer a comprehensive training program and competitive salary. 

Weekday and weekend positions available.


  • Preschool gymnastics teachers
  • Recreational gymnastics teachers
  • Birthday party instructors
  • Parent/child movement education teachers

To apply, please send cover letter, resume and availability to Keri Patterson at hrnyc@jodisgym.com.